Refund/Return Policy

To complete a refund, we require a receipt or proof of purchase.

Upon review of your request, if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  

Late or missing refunds 

If you haven’t received a refund, first check your credit card company, it may take up to 15 business days before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@birlonharvest.club.  

Exchanges 

We only replace items if they are defective or damaged. If you need an exchange for the same item, send us a photo of the defective or damaged item along with a copy of your purchase receipt via email at info@birlonharvest.club.

Gifts

If the item was received as a gift, you’ll receive a gift credit for the value of your defective or damaged item(s). First, send us a photo of the defective or damaged item. A gift certificate will be mailed to you.  If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send the gift credit to the gift giver and he/she will find out about your defective or damaged item information.  Shipping costs are non-refundable. If you receive a gift credit, the cost shipping will be deducted from your gift credit total.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.